Comments on: American Express Balance Transfer Woes

By: mnc

mnc — Sat, 02 Feb 2008 01:08:24 +0000

Before rushing off to fax everything in I would try to call again and talk to someone. Sometimes the simple act of talking to a different Customer Service Rep can make all the difference in the world.

Also, have you recently requested a copy of your free credit report to verify there aren’t any negative items? If it has been awhile I would recommend getting one, preferably from Experian if you haven’t received one from them in the last 12 months – otherwise you will have to pay for it.

By: theinvisiblewoman

theinvisiblewoman — Sat, 02 Feb 2008 00:53:32 +0000

I paid AMEX Delta $15K last week. They reduced my monthly APR I went online to do the balance transfer (1.9%) with no problems. Now I find that my limit has been reduced to $10K. They say I have a severely negative report with Experian. Experian, Equifax, & Trans U say not so…. I have to fax my 20 page report to an office in Canada. Great. International call, faxing my own report, no supervisor to help….

By: Debt Consolidation Lowdown » Blog Archive » The 66th Carnival of Debt Reduction

Wed, 06 Jun 2007 23:37:34 +0000

[...] presents American Express Balance Transfer Woes posted at My New Choice. Although this is not about debt reduction, it may interesting for you to [...]

By: mnc

mnc — Tue, 13 Mar 2007 16:45:06 +0000

There are times that it seems the answer you receive depends on the Customer Service Representative that you are speaking with at the time.

As you mentioned, AmEx has been the slowest in my experience and seems to have more delays/problems than some of the other larger banks.

By: NoTime

NoTime — Tue, 13 Mar 2007 16:33:20 +0000

I called Amex and they said it says 15 days to process my transfer. This is the longest compared to any other card I have worked with. Citicard took about 4 days before I saw the payment in my other account. Chase took about 5 days before I saw the payment in my other account. Why so long?? I am not sure and also not sure why they told you 7 to 10 days when they told me 15 days.